When the founder of The Insulation Man announced to his employees that he was retiring, Susan Gahagan saw it as an opportunity rather than the end of her twenty years of dedicated service as an office manager.

Having been a part of the company's remarkable growth and having built strong relationships with every member of the hardworking team at The Insulation Man, Susan envisioned a future where she, alongside her trusted colleague, David Currie, could lead the company to even greater heights. They bought the company and shared a dream: to bring the absolute best in insulation and building performance upgrades to homes and businesses in Binghamton.

Guidance and Growth

Seeking expert advice, Susan and David turned to the Binghamton SBDC, who helped them craft a robust business plan and financial projections. By 2015, their dream became a reality. With the backing of an SBA-guaranteed loan from M&T Bank and an additional line of credit, Susan and David proudly became the new owners of The Insulation Man. Their leadership not only preserved the jobs of 14 dedicated employees but also paved the way for further expansion, with plans to create additional positions.

Embracing New Opportunities

Fast forward to today, The Insulation Man stands as a testament to Susan and David's vision and determination. Susan reflects on their journey, stating, "Jocelyn's guidance and enthusiasm were pivotal in turning our dream into a reality." Susan and David have also attended SBDC's MWBE Contractor Bond Readiness Program, and obtained a MWBE certification, which promises to open even more doors for the company in the near future.

Join Us in Our Next Chapter

As we continue to grow and adapt to the ever-evolving needs of our customers, we invite you to be a part of our story. Whether you're a homeowner seeking insulation solutions or a builder or contractor looking for a trusted insulation partner, The Insulation Man is here to serve you with the same dedication and excellence that has defined us for years.

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To the wonderful team at the Insulation Man!

Kate P., Johnson City, NY