Ice dams are caused when warm air that leaks from the home and melts snow already accumulated on the roof surface. The water flows down the roof until it meets the section of the roof that overhangs the outside cold air (soffit) and it freezes again.

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My husband and I purchased our 1960's house in 2006. We immediately noticed that it was very cold and drafty. We were spending up to $200 a month on natural gas alone and our house wasn't even 67 degrees.

M.T. Kelsey, Vestal, NY