Ice dams are caused when warm air that leaks from the home and melts snow already accumulated on the roof surface. The water flows down the roof until it meets the section of the roof that overhangs the outside cold air (soffit) and it freezes again.

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Your Crew was very friendly and helpful. This winter our NYSEG Gas usage is so low, it barely registers on the bar graph on our bill! Thanks Pat, Susan and Crew!

Scott B.