Ice dams are caused when warm air that leaks from the home and melts snow already accumulated on the roof surface. The water flows down the roof until it meets the section of the roof that overhangs the outside cold air (soffit) and it freezes again.

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I want to Thank You for all that you had done to get my home insulated! I LOVE IT!!! I can truly appreciate the whole house as a system, and how sealing the envelope really works!
Erika W.